A logistics organization serving demanding flows
A subsidiary of the KINOBE Group, NOSAO manages the logistics operations of several entities specialized in importing fruits and vegetables. From its facilities at the Marseille wholesale market (MIN), the company handles large volumes destined for mass retail.
Each year, several tens of thousands of tons of products pass through its temperature-controlled warehouses. In this structured and constrained environment, operational reliability is a constant requirement.
It is in this context that the issue of handling supports has gradually become a key topic.
Moving beyond the limitations of the one-way pallet model
Initially, NOSAO operated with one-way pallets, a common model that nonetheless presented certain limitations. Without precise tracking, it was difficult to measure their real impact, particularly in terms of cost.
An internal analysis highlighted several friction points:
- lack of visibility on associated expenses
- losses linked to the non-recovery of pallets
- inconsistent pallet quality
This reflection led the company to consider a more structured alternative. The 80x120 pallet pooling model offered by IPP then emerged as a relevant solution, both more transparent and more competitive.
A lever of reliability in relations with mass retail
Very quickly, the benefits went beyond the purely economic dimension. In flows to retail chains, pallet quality plays a decisive role.
With the supports previously used, NOSAO regularly faced incidents that could disrupt operations. The switch to the IPP model helped stabilize this aspect.
Pallets are integrated into a complete management cycle: collection, inspection, repair, ensuring consistent quality levels. This standardization had a direct impact on delivery fluidity.
This increase in reliability helps secure the supply chain as a whole.
"The robustness of IPP assets means we no longer have disputes with our customers related to pallets." Sébastien Coppolani, Director of Operations and Synergies at KINOBE GROUP
Simplified operations thanks to pooling
Beyond the product itself, the management model has also evolved. By relying on IPP’s pooling system, NOSAO has significantly simplified its organization.
The principle is based on a clear allocation of roles: the company reports its flows, while IPP handles the entire pallet lifecycle. This approach significantly reduces the operational burden related to pallet management.
On a daily basis, this translates into:
- better availability of pallets
- smoother supply management
- reduced administrative constraints
With this model, NOSAO now manages several tens of thousands of pallet movements each year within a structured and controlled framework.
Concrete gains in overall performance
Adopting pallet pooling has generated tangible benefits that go far beyond the issue of handling supports alone.
The company has notably been able to:
- better control its logistics costs
- reduce pallet-related incidents
- streamline its operations
- improve service quality for its customers
Beyond these results, the main benefit lies in the ability to simplify day-to-day operations for teams. By easing the management of pallets, NOSAO has been able to focus more on its core business.
IPP, a structuring partner for the supply chain
Through this collaboration, IPP plays a much broader role than that of a simple supplier. Its pooling model, based on pallet reuse and industrialized flow management, is part of a broader effort to support companies facing the growing complexity of supply chains.
This approach helps reconcile several major challenges: operational performance, flow continuity, and resource optimization.
A shift aligned with industry challenges
The example of NOSAO illustrates a broader trend in the logistics sector: the search for more structured, more reliable, and more sustainable solutions.
By rethinking its pallet management, the company has transformed a function often seen as purely technical into a real optimization lever. This evolution demonstrates that logistics performance also depends on mastering the most operational elements.