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IPP expands pallet repair for south east

24 Sep, 2020 | published at 09:11 CET

Our new service centre acts as the platform for further growth in the south east.

We're excited to announce we have opened a new service centre as we continue to add customers to our business, especially in the south-east.

We have used a strategically located facility in Grays, Essex which will process more than half a million reusable pallets within the first year.

It is an addition to our existing network which include the £2.5 million fully-automated repair and repatriation centre at Bardon Hill, Leicestershire which processes in excess of 700 pallets per hour – a capacity of an incredible six million each year.

As we continue to grow our portfolio of blue-chip customers across multiple markets including the manufacturing, retail, FMCG and DIY sectors the new centre support future growth.

The new pallet inspection and repair service centre, which went live in the Summer, is operated by S&R Smith and Son Logistics, a long-standing south east distribution specialist and transport partner for IPP who has also gained much experience of operating circular economy models.

Located next to the Thames, the service center will support IPP’s growth having the capacity to inspect and repair more than 1.3 million pallets per year.

Commenting on the new depot, which complements our network of strategic repair centres, Phil Storer, UK & Ireland director of IPP, said: “Sustainability has always been at the heart of what we do and this move illustrates our commitment to increasing re-use and efficiency as well as reducing waste.

“With the ability to process well over a million pallets per year, we can increasingly use this facility to apply our popular circular economy model to even greater effect across the supply chain.

“This location is perfectly located for south east users and represents a major investment in IPP’s future growth,” he added.

Lee Smith, the third generation owner of S&R Smith and Son Logistics said: “Our history is in the London area, launching in 1949 with just two ridged flat back vehicles, and we have grown from a small family-owned start-up to an established and reputable logistics firm.

“Working alongside IPP will be a unique opportunity for both businesses, as we work together to deliver top-level supply chain management solutions. Similarly to IPP, we are a business which strives for true efficiency across the board, and operating this service centre  enables us to make the best use of our resources.

“We’re always eager to continue evolving as a business and I’m looking forward to seeing our professional relationship flourish over the coming years.”

For more information on S&R Smith and Son Logistics, visit